Most small and medium size business with between 5 to 100 computers per physical location depend upon their IT infrastructure but don’t have or can properly afford in-house IT personnel to provide the support. Those businesses need a range of expertise to handle a variety of situations but don’t usually have enough work to keep a full cadre of IT experts fully utilized on staff. Finding a single person with sufficient expertise in every IT discipline to cover all the bases is virtually impossible. Strategic opportunities for IT are routinely missed because the business is trapped reacting to IT disruptions. Living with these gaps in knowledge and expertise increases the risk of a profit-killing or, even business-killing IT failure. Managed Services bridges that risky chasm by providing an affordable alternative that gives your business access to all of the expertise when you need it along with the support to keep your business moving at peak efficiency with virtually no interruptions or downtime. Managed Services gives you the depth of a “full-size” IT department at a fraction of the cost of single IT staffer.
Here are some helpful questions that might aid you in determining whether or not managed services are right for your company.
- Are employees spending too much on fixing their own computer or network problems when they should be working on their business duties?
- Are employees, equipment or other resources idle because of a computer or network failure?
- Have you ever lost vital business information because of a system or backup failure?
- Are your employees wasting too much time redoing work or recreating data that was lost?
- Has an IT disruption within your business affected one of your customers or suppliers?
- Are IT resources spending too much time fighting fires and working on mundane problems rather than addressing issues where IT could be adding value to the business?
- Are you worried that your business might never be able to recover from a catastrophic failure within your IT infrastructure?
- Are IT costs spiraling out of control without any accountability, predictability or control?
- Does IT support or get in the way of achieving strategic goals and objectives?
If you answered yes to even one of the preceding questions, managed services from TXI might be the smartest move for the continued growth and success of your company.
Give us a call at 216-755-2002 or 866-639-9507 or email us and experience the relief that only managed services can provide.