Business is risky enough. Managed services cuts the risk that IT failures can pose a business. The managed services approach from TXI delivers measurable impact that matters to the top and bottom line. This innovative approach presents a business with an opportunity to reduce its exposure to IT related risk. Information technology is the glue that holds a business together. The IT risk profile covers every aspect of the typical business operation. Risks range from tiny disruptions to full-scale business meltdowns. For example, when a desktop PC is infected with a virus and is rendered inoperable a single employee might be inconvenienced. On the other hand, a complete failure of server infrastructure or network security could result in a catastrophic loss of important business information, working time and potentially killing the business. Managed services from technologyxperts inc. can make the difference.
Cost Predictability
The biggest problem with information technology is that it always seems to fail at the worst possible time. Without a proactive plan in place, a business must either tie up significant capital reserves in anticipation of unknown and unpredictable IT failures or steal valuable dollars from other areas when something breaks down. In either case, the financial realities are quite unpleasant and divert limited resources from more important business priorities to pay the repairman instead. Managed services, though, provides a proactive, predictable approach towards managing the IT infrastructure so that IT failures do not occur while easing the budgetary pressure. As a result, businesses no longer need to tie up capital for unforeseeable calamities nor spend money under duress when a failure unexpectedly occurs. Free up business dollars for business purpose and enjoy trouble-free IT operations with managed services.
IT Aligns with Organizational Goals
Managed services ensures that every piece of equipment, every software license and every system works towards the same end—business growth and profitability. Aligning your IT infrastructure with strategic business objectives is easy when your IT support works ahead of the curve rather than simply fixing things when they break. Your IT support team understands the business plan and works with the organization rather than at odds with it. Imagine using your IT investment as a strategic weapon to fend off the competition and grow. Managed services give management that level of control and oversight resulting in maximum return on IT.
Disruption Avoidance
Planning and monitoring IT resources helps a business anticipate problems before they become disasters. When a potential problem is identified before it appears, it can be dealt with in a cost-effective and methodical manner. Dealing with failures before they impact the business means no downtime, no unplanned expense and no more lost opportunities. Experience the bliss of uninterrupted computer and network services and get back to the business of business.
Maximum Productivity
Managed services frees staff from mundane, non-value adding IT work taking them away from work that could be adding value to the business. Mundane tasks such as updating patches, checking logs, adjusting server performance and other routine activities are tedious, time-consuming but necessary to the care and feeding of the IT infrastructure. Managed services handles those tasks automatically ensuring that nothing gets missed while keeping everything running at peak performance. Unchain staff on business critical work that grows the business while resting assured that IT is there supporting them 100%.
Framework for Success
Managed services from TXI gives form, process and structure to the IT operation. At every level, the processes put in place are transparent, repeatable and designed to eliminate the chaotic reactive nature that is characteristic of IT. Everything is in its place and everyone knows where IT is. IT is no longer the impediment to work but the transparent enabler helping every employee focus on what is most important. IT becomes transparent and reliable, sort of like turning on a light—It just works. Flip the switch and experience a business operating at peak efficiency because IT just works and works and works.
The Real Cost of an IT Break Down
Remember, the out of pocket costs are just the beginning. Sure, the cost for replacement parts or new computers is bad enough, especially, when you don’t have the luxury to shop around. And you need to pay the break/fix technician. But there are so many more costs to the business when IT fails unexpectedly.
Time to Diagnosis
How much time did employees spend determining that there was a problem? How much time did they waste fruitlessly trying to fix it on their own? When everyone finally threw their hands up in disgust and called a tech, how long did it take for them to get on site and figure out what the REAL problem was?
Time to Fix
For most businesses, replacement parts or systems require days of time to order, configure and ship on site. Then they need to be installed, reloaded with software and data from the last backup. (You did do a backup, right? And, it’s good?) Employees, customers and suppliers dependent on the down system are stuck idling away. Idle employees still get paid while waiting for something to do. Customers and suppliers get angry.
As maddening as a breakdown can be, the total cost of an IT failure is so much greater than the cost of the hardware and the technician’s time. Lost productivity, customer delays, supplier frustration mean lost revenue and reduced profits.
The Managed Services Alternative
Managed services gives the business operational awareness into the real state of their IT infrastructure. Monitoring and logging detect performance patterns that signal future trouble. With that awareness, a business can plan ahead, budget for a preventative measure that will certainly cost less than an unanticipated breakdown. Think of it sort of like elective surgery to head off a problem rather than being rushed to the emergency room. Furthermore, managed services detect problems remotely by TXI technicians before they become disruptive. They can then remotely connect and usually fix the problem before it ever disrupts the operation of the business. In both cases, work proceeds uninterrupted.
Why bet the business on just any sort of IT support? Call us at 216-755-2002 or 866-639-9507 or email us and start receiving maximum return on your IT investment.